How it Works

Step 1: Call Us

Call a live Family Tree Concierge at +1 (800) 337-1513 for an on-demand or scheduled ride. No smartphone, tablet or application needed.

Step 2: We’ll Coordinate

Give us your pick-up address and destination address. We will arrange for your transportation whether you want an unaccompanied ride or a lift with a professional caregiver or nurse.*

Step 3: Enjoy Your Ride

Need extra help? If requested, your professional caregiver or nurse will accompany you to your appointment and help you throughout your journey.*

*Please note that hiring a caregiver or nurse to accompany you will require advance notice

Easy, affordable, and reliable on-demand transportation

No Need for a Smartphone or App

Cashless Experience. No Obligation to Tip.

Request an On-Demand Ride or a Scheduled Ride

Why Hire a Driver?

Fatality Rate for Senior Drivers is 4x Higher than for Teenagers

People over the age of 65 represent 13% of the total U.S. population but account for 18% of all traffic fatalities. As the older population in this country continues to grow, drivers aged 65 and older are expected to account for 16% of all crashes and 25% of all fatal crashes. After the age of 75, the risk of driver fatality increases sharply because older drivers are more vulnerable to both crash-related injury and death. Three behavioral factors in particular may contribute to these statistics: poor judgment in making left-hand turns; drifting within the traffic lane; and decreased ability to change behavior in response to an unexpected or rapidly changing situation.

Up to 40% of Seniors Miss Medical Appointments Due to Lack of Transportation

For people without access to private transportation, getting to medical appointments can be a challenge, especially if they have chronic conditions that require frequent appointments. One study found that trouble with transportation led patients to forgo their cancer treatments. A second study found that up to 51% of patients reported that lack of transportation is a barrier to health care access. Another study reported bus users were twice as likely to skip appointments compared to car users. Finally, a Harvard University study found that 21% of older drivers miss out on activities they enjoy because of driving limitations.

Better Accountability

Most people under 65 are unwilling to talk to their parents about when it's time to stop driving. About 40% of adult children say they'd rather discuss funeral arrangements with their parents than whether it is safe to drive themselves. About 29% of adult children believe a doctor is the best person to determine when it's time to stop driving, while 25% said it was a family decision and 23% thought the government or local department of motor vehicles should make the determination. When no one wants to be the decision maker, older adults are left to make the decision for themselves, many times with fatal consequences.

Also, having a nurse or patient advocate familiar with your loved one’s medical history and condition in the room during a medical appointment ensures greater information sharing, accountability, insight and perspective , especially when Family Tree has been caring for your loved one day-to-day with insights into critical information collected in the “blind spots” between doctor visits.

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To learn more about Family Tree, the #1 most trusted and referred home care company in Houston, Texas, visit us here.